Privacy Policy

Last Updated: 2025 | BicaDriver Limited, Lagos, Nigeria

BicaDriver Limited ("we", "us", or "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, store, and protect your data when you use the BicaDriver platform.

1. Information We Collect

We may collect the following types of information:

Personal Information: Full name, phone number, email address, and profile photo
Identity Documents: Driver's licence, NIN, or other government-issued identification (for Drivers)
Location Data: Geographic location data to facilitate service delivery
Device Information: IP address, browser type, device type, and operating system
Usage Data: Information on how you interact with our platform
Payment Information: Transaction details processed through secure third-party payment providers

2. How We Use Your Information

We use the information collected for the following purposes:

To create and manage your account on the Platform
To facilitate connections between Clients and Drivers
To process payments and send transactional notifications
To verify the identity and credentials of Drivers
To improve the functionality and user experience of the Platform
To comply with legal and regulatory obligations
To communicate important updates, promotions, or changes to our services

3. Sharing of Information

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following limited circumstances:

With Clients or Drivers to facilitate a requested engagement
With trusted third-party service providers who assist in operating the Platform
With law enforcement or regulatory authorities where required by law
In connection with a business merger, acquisition, or restructuring

4. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal data for as long as your account is active or as necessary to provide our services and comply with legal obligations. You may request deletion of your data at any time, subject to our legal retention requirements.

6. Your Rights

Subject to applicable law, you have the right to:

Access the personal data we hold about you
Request correction of inaccurate or incomplete data
Request deletion of your personal data
Object to or restrict certain processing of your data
Withdraw consent where processing is based on consent

7. Cookies

We may use cookies and similar tracking technologies to enhance your experience on the Platform. You may disable cookies through your browser settings, though this may affect certain features of the Platform.

8. Children's Privacy

The Platform is not intended for use by individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe a minor has provided us with personal information, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on the Platform with an updated effective date. Continued use of the Platform constitutes your acceptance of the revised policy.

10. Contact Us

For any questions, concerns, or requests relating to this Privacy Policy, please contact us at:

BicaDriver Limited
Lagos State, Nigeria
Email: bicadriver2025@gmail.com